Sentiment and response trends
Where guest experience is drifting, and how quickly your team is replying.
Current sentiment
3.7 / 5
Median response time
17 h
Down from 31 h six weeks ago
Reviews in window
10
Six-week trend
Average rating and median response time.
Themes mentioned
Across the reviews in your scope.
- Food quality5
- Service5
- Wait time4
- Cleanliness2
- Value3
Branch sentiment
Average rating per branch.
- Dubai Marina2.2 · 5 reviews
- DIFC4.0 · 3 reviews
- Jumeirah2.0 · 2 reviews
All figures come from synthetic review fixtures shipped with this demo.